WHAT IS CCS 24/7?
Catawba Customer Service 24/7 (CCS 24/7) is the insurance equivalent to online banking. Access your insurance information through our secure portal anytime, anywhere 24 hours a day, 7 days a week.
Whether you use the online portal or the mobile app there's so much you can do with CCS 24/7
Touch ID® or Face ID®*
Quickly and securely sign in to our mobile app without the need to type in your password.
View & Manage Policies
Access your insurance information online or on the go any time on any device.
Access & Print Certificates
When proof of insurance is needed access or print certificates at your convenience.
View Policy Documents
From the dashboard you can access all of your insurance documents and photos with a few simple clicks.
Stay in the know. Get notified about any updates or changes to your insurance policies.
View & Print Auto ID Cards
When you need an Auto ID Card, go digital! View, download, or print your Auto ID Cards.
Stay in control and have access to your insurance policies and information 24 hours a day, 7 days a week.
Need to make a change? Send a request to add, modify and/ or delete any portion of your coverage.
Contact Your Trusted Advisor
Have questions or need assistance? Contact your Trusted Advisor directly through the online portal or mobile app.
When an accident happens, we're here for you. Report your claim and upload information/ photos.
Online & Mobile Access
No matter the device, access your insurance information via the online portal or CCS 24/7 Mobile.
We take your online security important. That is why we utilize industry leading security measures.
A new way to manage your insurance
Connect instantly to your insurance policies and coverage anytime, anywhere. CCS 24/7 allows you to control your insurance like never before. Managing your insurance is now simple with CCS 24/7.
CCS 24/7 Cloud
CCS 24/7 Online
CCS 24/7 Mobile
Connecting you to your insurance
Your Trusted Advisor
Let CCS 24/7 be the solution to managing your insurance
CCS 24/7 MOBILE
All of the same great features available on CCS 24/7 Online is now available on your smartphone
CCS 24/7 Mobile: CCS 24/7 Mobile requires that you download the mobile app and is only available for select mobile devices. Data rates may apply.
Touch ID® or Face ID®: Certain devices are eligible for enrollment in Touch ID®, Face ID® or fingerprint sign-in. If eligible, you will have the option to enroll by following the prompts within CCS 24/7 Mobile app. If you store multiple fingerprints on your device including those of additional persons, those persons will also be able to access your CCS 24/7 Mobile app via fingerprint. Data connection required. Wireless carrier fees may apply.
Notifications: Device must support the ability to receive push notifications. Mobile app alerts are not available for all devices or in our online portal. Data rates may apply.
Apple, the Apple logo and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Android, Google Play, and the Google Play logo are trademarks of Google Inc.